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CallAttendant Office
Turn your existing PBX into unified communications solution
Provide employees with all the latest communications tools and keep your existing PBX. Cut costs and complexity at the same time.

The way businesses communicate has changed. Employees, suppliers and customers are collaborating more. Customers, partners and coworkers might be around the globe. Business travel is more frequent. Sales and other staff work while on the road or at home. More of your employees are on the move and customer service expectations are on the rise. But your employees are playing phone tag with customers down the street or across the globe and sifting through overflowing e-mail inboxes. Costs for long-distance, paging services and fax equipment are making a difference to your bottom line every month. Traditional phone systems haven’t kept up with the way business communications has changed. But investing in an entirely new phone system to take advantage of the latest technologies is both expensive and risky. Reinvesting in a traditional PBX system with a few more features may address some communication challenges today, but will it position your business well for the future? With CallAttendant Office, your business can take advantage of all the latest changes to the way businesses communicate and compete more effectively while keeping your PBX. CallAttendant Office delivers Unified Messaging, Unified Communications and more as software for Microsoft® Windows® platforms at a price that any business can afford.

Turn your phone system into a competitive advantage by linking business communications with business processes. CallAttendant Office’s point-and-click service creation environment and application server provide your business with an unprecedented opportunity to integrate business communications — whether voice, fax, Interactive Voice Response or e-mail — into business processes. Build phone-based, ODBC-enabled applications that enhance customer service, customer retention and keep your business ahead of your competitors.

Reduce complexity by integrating your existing PBX with Microsoft® Active Directory®. Deployment is simple, standard and wizard-based. IT staff manage voice and fax needs easily, even remotely, with real-time, seamless Active Directory® integration and remote desktop management. Users login only once and can send all requests to a single help-desk.

Manage voice, e-mail and fax messages from wherever you are. CallAttendant Office’s unified messaging capabilities bridge the gap between desktop phones, cell phones and e-mail, as well as corporate offices, mobile employees and teleworkers. Microsoft® Outlook® provides a single repository to manage voice mail, e-mail and fax messages. Need to check your e-mail on the road? Phone in and “listen” to e-mail messages over the phone with Objectworld’s text-to-speech capability. Never miss a call with CallAttendant Office’s self-service call-flow management capabilities. With CallAttendant Office, employees can route their own calls and alerts to the phone of their choice, or IT staff can put system-wide policies in place with Objectworld autoattendant. Provide customers, co-workers and partners with a single number to reach you and manage all of your voice mail in a single repository.

Cut costs by leveraging your investment in your PBX. Businesses can add all the tremendous benefits of unified communications with their existing PBX. Eliminate costs for separate equipment and services for fax, paging and more. Provide unified messaging and unified communications to branch offices and mobile workers anywhere in the world online, without expensive integration.
CallAttendant Office







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