Do you need the ability to take advantage of the efficiency and convenience of user self-service Interactive Voice Response (IVR) applications, just like the big guys? UC Server lets both your IT staff and users build and maintain their own IVR applications without retaining expensive professional services. IVR applications are easy to create using Objectworld’s drag and drop, database-enabled, multimedia, graphical service creation environment. Your IT staff and users can build multimedia IVR services that access any external ODBC database, or use built-in Personal Tables accessible from the Objectworld UC Client™, allowing you to quickly and easily build customized vertical market applications.

ODBC-enabled Business and Personal IVR

Database Integrated Voice Response

• Database formats
• ODBC-compliant databases
• UC Server built-in personal tables
• Database Capabilities
• Retrieve, update, add, delete rows
• Dial for data – similar to dial by name
• Multimedia – voice, fax and text-to- speech support