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Objectworld UC Server Technical Overview: Unified Messaging

Unified messaging is the fastest growing way to manage your e-mail, voice-mail and faxes quickly and effectively using your e-mail client. Objectworld UC Server® includes all the award winning UM features of UC Server Standard Edition including integration with Microsoft® Outlook®/Exchange Server™, Lotus Notes®/Domino®, and a host of other e-mail clients with IMAP4; native support for Microsoft Outlook® contacts; and the ability to retrieve and manage voice, fax and e-mail messages from your e-mail client, Objectworld UC Client™ or any telephone. For those who don’t need UM, UC Server provides storage for voice-mail and faxes, and supports integrated messaging with your existing mail service provider.

Unified Messaging Features

Message Stores for Voice, Fax and E-mail

  • Microsoft Exchange ServerTM 2003, Microsoft Exchange ServerTM 2000
  • IBM Lotus Notes®/Domino: Integration with Lotus Notes v6.51 and higher
  • Novell® Groupwise®
  • Industry standard IMAP4 software
  • Local storage on UC Server

Contact Integration with Calling Line ID Support

  • Contact match recorded in message
  • MAPI: Outlook® 2000, 2002, 2003
  • Internet Mode: Outlook® 2000, 2002, 2003
  • Outlook Express®

Message Retrieval

  • Telephone User Interface (TUI)
  • Visual message management
    • Microsoft Outlook® plug-in
    • Lotus Notes® plug-in
    • Objectworld UC Client™

Message Management Features

  • Manage messages from any telephone
  • Listen to voice, fax and e-mail messages (text-to-speech)
  • Replay, delete, save, skip, pause or rewind messages
  • Forward voice, fax and e-mail messages to another mailbox, contact e-mail address or fax number
  • Reply to voice and e-mail message with a voice attachment
  • Call back sender of voice or e-mail message
  • Calling line ID or contact match recorded in subject of message
  • Message archiving for quality and audit purposes
  • System and personal distribution lists. Manage lists from UC Client or over the telephone
  • Contact searching – listen to address, e-mail and telephone information from a telephone

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