Enhance the communication between teachers, administrative staff and parents with Objectworld Interactive Voice Response capabilities.

Track student absence securely. There’s nothing more serious than the safety and security of children. Yet, reporting absence and tardiness is often difficult for administrative staff when focused on other morning duties. With Objectworld’s IVR, tracking student absence is easy. Families simply phone the school and log in with a secure and personalized PIN. When logged in, parents can report their child’s absence with the press of a phone button. Parents no longer have to encounter busy signals, and staff do not have to worry about staying close to the phone.

Deliver registrar services over the phone. With Objectworld’s IVR, universities can provide complete registrar services over the phone, including course selection and withdrawal. Phone-based registration enables university staff to spend more time with students. Students no longer have to stand in long lines or depend on an Internet connection to register for courses. Students simply phone in, enter their secure PIN and rearrange their schedules and complete other registration tasks as needed.

Provide phone, fax and print-mail reporting. Objectworld’s IVR capabilities enable educational institutions of any level to provide information 24/7, including grades, absences and even the day’s homework assignments. Information can be provided by phone, fax and e-mail. Objectworld’s IVR is completely secure, providing information only to the parents and students with appropriate PINs. Parents, students and staff no longer have to worry about information getting lost in the mail or leaked through an insecure Internet connection.

How can IVR work for you? Objectworld products let both your IT staff and users build and maintain their own IVR applications without retaining expensive professional services. Users simply phone in, press in their PIN and then and enter basic choices (e.g. “Press 1 to report your child as absent.”) Your IT or administrative staff can build multimedia IVR services that access any external ODBC database, or use built-in Personal Tables that are accessible from the Objectworld UC Client™ and that are available in both Objectworld Unified Communications Server and CallAttendant Office.

Objectworld IVR reduces costs and enables staff to spend more time with students. IVR allows schools to automate a great deal of administrative work, freeing staff to spend time on more student-focused activities. Record-keeping becomes more secure and accurate. Information sharing becomes easier and more automated. Objectworld IVR reduces operational cost, and increases security, flexibility and productivity.

Objectworld IVR is easy. Objectworld provides a point-and-click service creation environment that enables just about anyone to build an IVR application. With simple drag and drop, educational institutions can quickly and easily build customized IVR systems to address the needs of specific parent, teacher or administrative staff groups. Our products even check the flow and logic of the service to ensure that it the call flow works as expected.

Objectworld IVR is secure. You can setup any system to require a PIN (personal identification number that only the user and administrative staff know). Objectworld products are fully integrated with Microsoft Windows as well as Active Directory and take advantage of the security inherent to the Microsoft infrastructure. PINs, as well as student records themselves, can also be encrypted by storing them in any ODBC database that supports encryption.

If you need help, it’s always there. Not every organization will want to build their own IVR applications. Objectworld Authorized Resellers are always available to help businesses enhance the productivity and security of their Objectworld-based solutions with IVR applications.

Learn more about CallAttendant Office or Objectworld UC Server.

Want to hear our products in action? Call 1-888-898-9699 now and try one of Objectworld's Interactive Voice Reponse demos to learn how IVR can benefit your business by lowering costs and improving customer service.