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Health Care Cut Costs and Improve Patient Care with Objectworld Improve Patient Care with Self-Service Case Study: Pioneer Insurance |
![]() Improve patient care with Objectworld. Health care providers need flexible communications systems that enable them to maintain single and secure record sets for each patient, and that enable staff and practitioners to make quick and informed decisions. A phone system should make it easy to communicate for everyone involved in a given patient’s care. And it should allow health care organizations to provide information to patients, practitioners and staff 24 hours a day, 7 days a week. With Objectworld, powerful but simple collaboration tools make it easy to improve patient care while cutting costs. Faster medical decisions with Unified Messaging. Whether it’s fax, voice mail or e-mail messages, patient information is easily available, all from the same place. Staff and practitioners access faxes, voice mails and e-mails directly in Microsoft® Outlook® or Lotus® Notes®, and prioritize and group these messages to best suit patients’ needs. Administrative staff also save time by forwarding voice and fax messages through e-mail to co-workers. Better patient care with Unified Communications. Using advanced but simple call-routing, practitioners and administrative staff can route calls with a few mouse-clicks to make sure practitioners get patients’ messages and calls wherever they are whenever they need them. Keep and access patient information over the phone with Objectworld’s Interactive Voice Response tools. Eliminate and reduce redundant costs. With Objectworld, health care organizations can eliminate or reduce redundant paging services and fax machines while improving the flow of communications between practitioner and patient. Health care organizations can further maximize the investment they’ve already made in their phone systems by deploying CallAttendant Office™ with their existing PBX or cut long distances charges with Objectworld UC Server™’s VoIP. Both products allow organizations to keep costs to a minimum while making communications easier. Improved privacy and security. With Objectworld, your IT staff manages a single set of policies for security and access. Staff can manage patient records from a single point — the desktop. Separate systems for voice mail and fax are unnecessary. Improve patient privacy and security by directing faxes, voice mails and e-mails to secure staff e-mail inboxes, lessening the chance of jeopardizing patient confidentiality. Improved patient care with Interactive Voice Reponse. Interactive Voice Response (IVR) is already a key part of many health care organizations. But IVR can do more than simply provide employee directories and direct calls. IVR can automate patient evaluations, fax patient records securely and provide information to patients whenever, and wherever they are. With Objectworld’s IVR capabilities, staff and practitioners spend more time providing direct patient care. Extend your phone system with CallAttendant Office or switch to VoIP with Objectworld UC Server. Objectworld products provide Unified Messaging, Unified Communications, Interactive Voice Response, fax capabilities and more. Extend your existing phone system with CallAttendant Office or switch over to VoIP with UC Server. With Objectworld, health care organizations can easily integrate multiple branch offices or medical campuses within a single, flexible and simple phone system. Both products provide productivity and system administration software that will enable IT staff to manage the system directly. Protect your investment. Every day, computers are becoming faster and cheaper, and people around the globe are imagining new ways to communicate. Objectworld’s open, software-based approach means that as computers become faster and less expensive, your health care organization will benefit directly in cost-savings. With Objectworld’s certified and supported Connect Partners, health care organizations can buy and upgrade third-party hardware and applications, like phones, media gateways, and video conferencing hardware and software, as they need to. Objectworld products provide flexible, secure and cost-effective integration with other phone systems. Learn more about CallAttendant Office or Objectworld UC Server. |
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Copyright © 2008 Objectworld.
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