Customer Support

Product Documentation
Select the product version to obtain product documentation for:

UC Server 4.3 (All Editions)
UC Server 4.2	CallAttendant Office 4.2
UC Server 4.0	CallAttendant Office 4.0
	CallAttendant Office 3.2

Obtaining Technical Support - For End Users
End users have the following options for obtaining technical support with Objectworld UC Server™ or CallAttendant Office™:

• Contact the reseller who sold or installed your solution (a support agreement may be required).
• Use the self-help material provided in the support area of this web site.
• Contact Objectworld Professional Services to contract installation, upgrade, training or other services: proservices@objectworld.com or call +1 (613) 599-9698.

Obtaining Technical Support - For Objectworld Trained Professionals
Objectworld Technical Professionals have the following options for obtaining technical support with Objectworld UC Server™ or CallAttendant Office™:

• Use the self-help material provided in the support area of this web site.
• Visit the Resource Center (password required).
• Contact Objectworld Technical Support (a support contract is required or charges may apply): support@objectworld.com. For after hours emergency support, please call +1 (613) 599-9698 and follow the prompts.
• Contact Objectworld Professional Services to contract installation, upgrade, training or other services: proservices@objectworld.com or call +1 (613) 599-9698.

Obtaining a Support Contract
To obtain a support contact, you have the following options:

• Contact an Objectworld reseller.
• Contact the Objectworld Sales Department: sales@objectworld.com or +1 (613) 599-9698