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Support -
Legacy Products - Supported Devices
Note: Not all modems are created equally!
Make sure the modem you pick supports the features you require.
Things to look for: Caller ID, distinctive ringing, Unimodem/V
or Windows compatible, etc.. Audio quality will vary from
modem to modem.
The following modems or telephony devices are known to work
correctly with CallAttendant Home and CallAttendant Pro:
| Company |
Modem Name |
Model Number |
Comments |
| Creative Labs |
Modem Blaster Flash 56II |
DI5601-1 (Internal ISA) |
Requires firmware version 3.210 and driver version 2.6 or later. |
| MultiTech Systems |
MultiModemZDXV |
MT5600ZDXV (External Serial) |
Requires firmware version 2.200q or later. |
| Diamond Corporation |
Supra Express 56K ITU Standard V.90 & Speakerphone |
Sup 2490 (Internal ISA) |
Requires firmware and driver version 2.200-01 or later |
3Com
Formerly US Robotics |
US Robotics Sportster Voice Internal 33.6 Faxmodem with Personal Voice Mail |
1171-02 (Internal ISA) |
Requires latest firmware and drivers. |
| US Robotics Sportster Voice 56k Faxmodem with Personal Voice Mail (X2) |
1785-00 (Internal ISA) |
| 3Com US Robotics 56k Voice Faxmodem |
5685-00 (Internal ISA) |
| US Robotics Sportster 56K Voice (OEM version) |
1749 (Internal ISA) |
| US Robotics 56K PCI WinModem |
5690-00 (Internal PCI) |
Requires drivers
dated 1999-03-03 or later. Requires Pentium 166 MHz or better. When using CallAttendant Pro, do not install
two WinModems on the same machine. |
| AOpen Component Solutions |
AOpen FM56-ITU (Fax/Modem/Voice) |
Part Number: 91.AC001.109 (Internal ISA) |
|
| Zoom Telephonics |
Zoom FaxModem 56K DualMode |
2919 (Internal ISA) |
Requires firmware version V2.100-K56_2M_DCP_A Z201 (RCV56DPF L8570A Rev 47.24/47.24)
and latest drivers. |
| Mitel Corporation |
Mitel Personal Assistant |
9110 (Telephone) |
This is an attached telephone. |
Modems That Have Known Problems With CallAttendant Pro
The following voice modems are known to have problems
working with CallAttendant Home and CallAttendant Pro and are not recommended:
| Company |
Modem Name |
Model Number |
Comments |
3Com
Formerly US Robotics |
US Robotics Sportster Voice External 33.6 Faxmodem with Personal Voice Mail |
1172 (External Serial) |
|
| US Robotics Sportster Voice 56k Faxmodem with Personal Voice Mail (X2) |
1784 (External Serial) |
|
| 3Com US Robotics 56k Voice Faxmodem |
5684 (External Serial) |
|
| 3Com US Robotics Voice Faxmodem Pro |
5605 (External Serial/USB) |
Does not work in serial mode on all systems, may work in USB mode (not yet tested). |
| Creative Labs |
Flash 56 PCI |
DI 5630 |
Failed to play out audio. |
| Data Fax Modem with Voice |
DI 5665 |
Worked, but no Caller ID. |
| External 56II |
DE 5620 |
|
| Modem Blaster PCMCIA |
DI 5615 |
It is not voice compatible. |
| Modem Blaster USB |
DE 5670 |
It is not Unimodem/V voice compatible. |
| MultiTech Systems |
Multimodem PCI |
MT 5634ZPX-PCI |
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